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Genea Access Control System Integration with Eagle Eye Video Management System
Genea Access Control System Integration with Eagle Eye Video Management System

Learn how to integrate your Genea Access Control System with Eagle Eye Video Management System

Ankita Chakraborty avatar
Written by Ankita Chakraborty
Updated over a week ago

With physical security evolving as the need of today’s businesses, access control and video surveillance are the top two ways in which technology has helped advance our security and make us feel more safe. Video surveillance offers a strong and reliable method of security by adding a component of visibility. Access control guarantees that a user’s identity is confirmed and authorizes entry. These two methods have traditionally worked well to secure a building and its occupants, but a recent trend in security technology has taken over: Businesses today are integrating access control with video surveillance for a more powerful security measure and a more efficient way to collect data. Integrated video surveillance and access control allows you to see critical information from both systems in a single interface. Genea ACS integration with Eagle Eye VMS, ensures foolproof security of your organization, preventing unauthorized access. Features as part of these integrations include:

  • Ability to monitor access logs with Eagle Eye cameras - Administrators can correlate their video feed with events and activities from our access control systems (investigating door access grants, door access deny events, a door held or door forced open events).

  • Allow mapping cameras to the doors, in order to get instant access to right video feed at the right time.

  • View live video feed

Setting Up Your Genea ACS + Eagle Eye VMS Integration

1) Navigate to the 'Integrations' tab in your admin dashboard.

2) Go to 'Video Management System' integrations, and click 'Install' under the Eagle Eye integration.

3) Enter your Eagle Eye account details. Click "Install".

If account is 2FA enabled on Eagle Eye, then we need to authenticate the login with below preferences.

Enter the security code:

After successful verification, you can install the Integration and go to next step.

4) Map your cameras to your doors. In order to get instant access to the right video feed at the right time, the application needs to know which cameras are monitoring which doors.

To map your cameras to your doors, click the '+ New' button.

Select which Eagle Eye camera to be mapped to which door from the dropdowns. Once the camera is mapped to the corresponding door, save the mapping.

You can now see the saved entry in the door-camera mapped list.

Eagle Eye Settings


This setting enables you to customize the offset time for the camera link in order to sync the access event and camera times.

The internal clock of cameras may drift from the true time and vary from room to room. And access events being critical, it is necessary that we display the exact video clips against a particular access event in the activity log. To ensure the correct video clips are displayed along with access events, this setting can be used.

You may set your system to capture video of an event up to 10 seconds before, or up to 10 seconds after the camera time stamp. To set, move the slider next to the 'Camera Link Offset (seconds)' to the desired number of seconds.


This setting allows you to sync the name of the cameras from the Eagle Eye Video Management Server. When you change the name of the camera on the EE server, it doesn't get reflected on the access control application by itself, it is needed to sync the cameras whenever any change is done on the EE side.

Congratulations! You're now ready to start monitoring your access logs with Eagle Eye cameras!

Now that your system is linked, you’ll have the ability to view any access event or notification. In your application activity log, you’ll see a new column titled 'Cameras'.

Note: The archive video clips linked with access events are fetched in the application from the Eagle Eye cloud drive. Based on the availability of video clips as per the subscription plan and the corresponding storage retention period on the EE cloud, the videos will be fetched in the application.

If you try to access a camera link from the application that is older than the retention period, then no video clip will be fetched from the cloud and a black screen will appear for the particular camera link with a message saying the video being unable to get fetched.

Video Player Features

The video player is useful in playing the recordings of the camera; for example, to track door events by instantly rewatching the segments of CCTV video for analytical purposes.

The Video Player is designed with a number of useful features that will allow you to inspect the video footage with ease.

Camera Wall

Camera Wall is a complementary video management feature available with Eagle eye integration, that provides an intuitive and simple user interface to monitor live feeds from the cameras within your Genea application. Genea's built-in camera wall allows you to view your cameras from multiple remote locations on a single screen. You can change the arrangement and preview the layout of the cameras, for your security needs.

Set up an effective and personalized video monitoring system within minutes!

The camera wall feature allows every admin to personalize their wall views. This is a user-based feature and allows you to create a monitoring wall for yourself. Admins can set up different camera wall views with their own logins to the Genea application.

To set up your own camera wall, proceed as below:

1. Navigate to Control Center > Camera Wall from your Genea admin dashboard.

2.Select the cameras you wish to view on the wall from the drop-down.

3. You can change the arrangement and preview layout of the cameras, as per your requirements.

Once the camera wall is set up within the application, you will be able to monitor your cameras from the wall view.

If you have any questions about this integration or have any feature requests, please reach out to

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