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Requesting Bulk Uploads
Requesting Bulk Uploads

How to submit a request for a data bulk upload.

Natalie Callejas avatar
Written by Natalie Callejas
Updated over a week ago

BULK UPLOAD

At this time, we do not have a bulk upload/deletion feature available through the user interface. All bulk upload requests are completed on the backend by Genea's software engineering team.

There are several data uploads and deletions that Genea can assist with to alleviate some of the workload on your end, but we require some information first. Below is a list of uploads and deletions that we can perform.

Note: The following data will be required in CSV format to execute any bulk request:

USERS BULK UPLOAD or DELETION

  1. User's full name

  2. User's email

  3. Access group name

KEYCARDS BULK UPLOAD or DELETION

  1. User's name

  2. User's email

  3. Respective card numbers

MOBILE KEY BULK UPLOAD or DELETION

  1. User's name

  2. User's email

  3. Site Location

NEW EMAIL BULK UPLOAD

  1. User's full name

  2. User's existing email address

  3. User's new email address

ACCESS GROUP BULK UPLOAD / CHANGE or DELETION

  1. User's full name

  2. User's email

  3. Access group name

LOCATION BULK UPLOAD / CHANGE or DELETION

  1. User's full name

  2. User's email

  3. Site Location

Once the required information has been gathered, please email the CSV file to acsupport@getgenea.com .

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