September 2024
Bulk Alarm Acknowledgement and Optional Note Feature
📅 27th September 2024
We’ve made some updates to our alarm management module. Here's a summary of the improvements:
You can now acknowledge multiple alarms at once. Simply select the alarms, add a common note, and click "Acknowledge."
If the idea of adding a note every time doesn’t excite you, don’t worry! We’ve added a setting to make the acknowledgment note optional. Now, you can just click "Acknowledge" and skip the note entirely if you like.
We've also made some enhancements to the alarm grid, including:
a. Filter Persistence: Applied filters will stay active, even when you navigate between pages.
b. Column Rearrangement: You can now rearrange columns to suit your preferences.
c. Resizable Columns: Columns can be resized for a more personalized view.
August 2024
Custom Dashboard: Widget Enhancements
📅 30th August 2024
We have introduced some enhancements to the widgets of the Custom Dashboard.
Here's a brief overview:
1. Global Utilization Legend Intervals: The intervals have been made dynamic, adjusting based on the minimum and maximum values in the heat map. This dynamic interval adjustment provides more accurate and insightful visualizations, allowing for better interpretation.
2. Highlight the Selected Tile in Global Utilization: The selected tile will turn white with a blue border when viewing additional details. This enhancement makes it easier to distinguish the selected tile from the others.
3. Widget Selection UI: Previously static, widgets will now display a blue border effect on hover, improving user interaction.
4. Door-Related Events in Access Log Live Widget: Door-related events have been added to this widget, with all events selected by default.
New User Group Features: Public APIs, Role-Based Management, and Integration Updates
📅 22nd August 2024
With this update, several enhancements are designed to give administrators more control and flexibility.
Key features of this release include:
User Group Public APIs: New public APIs for User Groups are now available, offering expanded integration options and access.
Role-Based Membership Management: Administrators can now restrict membership management to specific user groups based on custom role configurations.
Mobile Wallet Configuration: The Mobile Wallet option in Mobile Key Management within the User Group configuration will only appear if Mobile Wallet is installed by the customer.
Integration Management: Users will only be able to install Okta or Microsoft Entra ID and will be unable to proceed with the installation of other integrations (GSuite, LDAP, OneLogin and Transact).
Important: Please note that these changes apply only to Enterprise customers who have User Groups enabled.
Scramble QR Codes for Visitor Badges & Support of Google Wallet
📅 20th August 2024
With this update, Visitor Management system now supports Scramble QR Codes as a credential for visitor badges. Here's brief overview.
Key Features:
Scramble QR Code Credential: Administrators can now configure 'Scramble QR Code' as a credential type for visitor badges.
Dynamic Updates: Unlike static QR codes, Scramble QR Codes update every 30 seconds by default, increasing security. Administrators can adjust the update interval as needed.
Google Wallet Integration: Google Wallet supports the Scramble QR Codes as credentials within their app. So, Android users will be able to store and use Scramble QR Codes directly in their Google Wallet app. In addition to supporting Scramble QR Code credentials, we have also integrated Google Wallet for regular visitor badges.
Apple Wallet does not currently support Scramble QR Codes as credential within Apple wallet app. We will update if this changes in the future.
Enforcement of Manual Card Format Selection
📅 8th August 2024
We have released the final enhancement of this feature that allows admins to enforce card format selection when creating cards in Genea portal.
Key Features:
Admins can now enforce the selection of card formats for their location portals.
Once enforcement is enabled, every card created on a specific customer portal must be mapped to a card format, which operators will need to select manually.
This feature is available for all Mercury hardware-based portals and is particularly beneficial for building portals managing multiple tenant cards. Mapping card formats will help efficiently track and manage any format overlaps.
Necessary changes have also been made to the APIs.
From now on, card format selection enforcement will be enabled by default for any new building portal. However, it can be easily disabled from the settings page of the Geneva web application if needed.
Supported Mobile App Versions:
iOS App: Version 4.0.14
Android App: Version 3.12.3 #369
Assigning Default Home Floor to Tenant Users
📅 8th August 2024
We have released feature that allows building admins to assign a default home floor to tenant users. This feature streamlines the process of setting a default home floor for tenants.
Here’s how it works:
When a tenant user is created on a building portal, either directly or via synchronization from a tenant portal, the default home floor specified for that tenant will be automatically assigned.
For instance, if Company Z is located on the 27th floor and has 10,000 users, instead of manually setting the home floor for each user, the building admin can configure the default home floor as 27 for Company Z. Any user associated with Company Z in the building portal will automatically have the 27th floor set as their home floor.
This feature is exclusively available for Mercury building portals with OTIS and TKE DD enabled.
July 2024
Custom Dashboard: Widget Enhancements
📅 31st July 2024
We have introduced some enhancements to the widgets of the Custom Dashboard.
Here's a brief overview:
Camera Link Support in Alarm Console: The Alarm Console now includes support for a camera link.
Resizable Columns: Users can now resize columns on the Arrival Details/Details page for Occupancy widgets and Panel Health widget, allowing for better customization and visibility.
Sorting Option in Name Column: The Arrival detail page of Occupancy widgets now includes a sorting option for the Name column, making it easier to view information.
Improved Calendar: The calendar in the Classic dashboard has been replaced with a new, enhanced version. The updated calendar also includes input support and can be found in the Location Overview table.
Setting up Users with access to only their own Visitor data in Web Application
📅 29th July 2024
With this latest update, users now have the ability to view and manage their own visitors' data exclusively through the Web app.
Key Features:
Visitor Management Web App Access: The feature is available to users with the default "User" role or any role with higher privileges.
Personal Visitor Management: Users can now log in to the Web app and efficiently manage the data of visitors they have personally invited; not all the visitors of location. This functionality is governed by the newly introduced "Personal Visitor Management" resource within the Custom Role framework.
User Groups for Enterprise Customers
📅 14th July 2024
We have released the User Groups feature that allows the admin to manage and organize users by grouping them according to their preferences. These groups can be created manually by administrators or automatically provisioned from SCIM-based identity providers such as Microsoft Entra ID or Okta.
Key Benefits:
Enhanced Security: No token or read permission of directories is required.
Immediate Access Updates: Location and door access rights get updated in real-time with User Groups.
Simplified Management & Access Readability: Eliminates the need for hundreds of rules, reducing misconfiguration risk.
Priority Deprovisioning: Immediate deprovisioning if the user is deleted from Okta or Entra or unassigned from the Genea app, giving the highest priority to revoking access.
Global Admin Sync: Global Admins will always be in sync with the directory.
Important Note: This feature is not yet available to new and existing customers.
Introducing Occupancy Analytics Widgets in Custom Dashboard
📅 4th July 2024
We have introduced a new widget category - Occupancy Analytics in Custom Dashboard, designed to provide valuable insights into user arrival patterns. Whether users are optimizing staffing levels or planning long-term resource allocation, these widgets are tailored to meet operational needs with real-time and historical analytics.
Key Features and Benefits:
Daily and Monthly Arrival Insights: Understand peak arrival times and trends, to optimize resource deployment.
Global/Building Insights: Compare arrival patterns across multiple locations or tenants for strategic decision-making.
Trend Analysis: Visualize trends of arrival data to create operational strategies.
Data Export: Export data in CSV format for further analysis and reporting.
Please note, this marks the initial release of these widgets, and we will be continuously enhancing them. The insights will be available from May 25th, 2024 onwards.
Automated Home Location Support via Microsoft Entra and Okta SCIM Integration
📅 4th July 2024
We have provided the support to automate the Home Location assignments via Microsoft Entra ID and Okta. This streamlines the process of assigning a user’s Home Location by creating and mapping the Home Location attribute in Microsoft Entra ID & Okta, eliminating the need for manual input in the Genea web application.
Key Benefits:
Efficiency: Simplifies the Home Location assignments through pre-integrated SCIM directories.
Enhanced Insights: To gain enhanced insights into Occupancy analytics on Custom Dashboard.
June 2024
Introducing Video Streaming to Mobile App for Arcules VMS Integration
📅 24th June 2024
Aiming to enhance the security and mobility on the go, we have introduced video streaming to the Genea Mobile application for Arcules VMS integration.
Key Features:
Access Control Logs Video Playback: Easily watch playback videos directly associated with door access log events, enhancing security monitoring.
Live Video Streaming: Access live video streams directly from integrated Arcules Video Management System cameras, enabling real-time monitoring and response. Both live and playback videos can be viewed in portrait and landscape mode.
Search Playback Data from Historic Dates: Search recorded videos from specific dates and times in the past and view playback videos directly on your mobile phone.
To access these features, please update your Genea Mobile Access App to the latest versions.
Android Version: 3.12.0 or later
iOS App: 4.0.10 or later
May 2024
Mitsubishi Destination Dispatch Integration
📅 30th May 2024
We have added support for Mitsubishi destination dispatch integration within our system. This new integration is designed to work with Mercury LP4502 controllers and encompasses all essential elevator functions, including front door access, access to authorized floors, external readers, and more.
Key Features:
Compatibility: Works seamlessly with Mercury LP4502 controllers.
Comprehensive Functionality: Includes front door access, access to authorized floors, support for external readers and more.
Important note:
The integration requires a middleware to bridge the gap between Mitsubishi's older OPDC process controller and the newer ELSGW process communication gateway. The role of the middleware is to convert the OPDC protocol to ELSGW, which Mitsubishi understands. This middleware will be pre-configured in a system provided by Genea and sent to you if you wish to enable the integration at any of your locations. For more details on the integration, please contact our support team at acsupport@getgenea.com.
Reset Controller From Genea UI
📅 27th May 2024
We have released controller reset functionality that allows you to reset a controller directly from the Genea UI.
Feature Overview:
This feature allows authorized users to reset the controller, clearing its database. After the reset, a synchronization action is required to reload the data. Please note that resetting the controller is not a typical action and may not be required every day. However, it may be necessary in specific scenarios such as controller relocation or other specific reasons during the commissioning of a controller require this action.
Important Advisory:
Before initiating a reset, please consult the Genea support team to confirm the necessity and explore potential alternative solutions.
Resetting the controller erases all data from its memory, rendering it non-functional until the configuration is reloaded. Use this functionality with utmost caution.
Mandatory Post-Reset Action:
After a reset, the controller will reboot. A manual synchronization is essential to reload the configuration from the application to the controller.
For any questions or assistance regarding this new feature, please contact acsupport@getgenea.com.
One-Time Door Schedule (Limited Release)
📅 15th May 2024
We are excited to introduce a new feature that allows users to dynamically schedule multiple doors for short durations using a single, one-time schedule. This functionality is particularly useful for managing door schedules during events, providing an easier and more efficient process for our users.
Key Features:
Simplified Scheduling: Streamlines the process of scheduling multiple doors simultaneously.
Event Management: Ideal for temporary access control during events.
Enhanced Flexibility: Improves overall customer experience by offering greater flexibility and convenience.
This feature is currently available for a limited number of customer portals. To explore this feature early, please contact our support team at acsupport@getgenea.com.
Remote Operations On Elevator Doors
📅 14th May 2024
We've enhanced the elevator function on our platform. Users now have the option to perform remote operations on elevator doors. This functionality applies to both conventional elevator doors and destination dispatch kiosks, especially turnstiles where Genea's access control system makes access decisions and operates the strike to open the door. Users can now perform these actions directly from the Control Center menu via the webapp and from the Doors Menu in the mobile apps.
Please note that automatic scheduling of elevator doors is currently not supported.
Card Field Enhancement Addressing Building And Tenant Sync Scenarios
📅 9th May 2024
We have released an improvement to our card field on top of this feature addressing building and tenant sync scenarios on production now!
Key Features:
Building admins and tenant admins now have the ability to define a default card format.
The default format will seamlessly integrate with cards created within their designated portals, optimizing management of sync scenarios.
Simplifying synchronization processes in managing card formats across buildings and tenants.
Card format fields are now supported on both iOS and Android mobile apps, allowing users to set card formats while creating them directly from their mobile devices.
Here are the version details:
iOS App Version: 4.0.6(9)
Android: v3.10.13 #362
Custom Dashboard Is Now Available For All Our Customers
📅 2nd May 2024
We've officially enabled the Custom Dashboard feature for all customers, offering unparalleled control and monitoring capabilities over your access control systems.
Key Features:
Global Overview: Gain comprehensive insights into your access control system with centralized monitoring and administration.
Widget Gallery: Access to diverse range of widgets including Surveillance, Emergency, Device Health, User Management and more, to cater user specific needs.
Personalization: Customize your dashboard by adding and removing widgets to align with your preferences.
Multiple Dashboard: Add up to 5 tabs of Custom Dashboards, personalize each with widgets, and switch between them seamlessly.
April 2024
Blocklist And Watchlist Records With Photo
📅 22nd April 2024
Aiming to improve and enhancing the capabilities of our visitor management product, I'm happy to introduce the Blocklist and Watchlist features with the Visitor Photos alongside several enhancements related to it to to Production environment.
Previously limited to only text records, these features now empower users to attach photos of block-listed or watch-listed visitors, enriching the data.
Key Features:
Capability to Add the Photo : User can now attach the Images of Block-list or Watch-list visitors directly through their Visitor Profile or separately, making the records complete with Image data.
Security Dashboard: Users can now access the Blocklist and Watchlist dashboard, providing comprehensive profiles of flagged visitors complete with photos, other relevant details and record owner information.
Enhanced matched Alert & Review Alert: While creating invites that match blocklist records, end-users will now receive alerts displaying matched records with invites and same goes for Authority reviewing "In-Review" invites, facilitating efficient decision-making.
Multiple Dashboard (Limited Release)
📅 5th April 2024
We have released Multiple Dashboard as a part of our Custom Dashboard.
With Multiple Dashboard, users can create up to 5 distinct dashboards according to their specific needs and preferences, providing the flexibility to seamlessly switch between dashboards. This empowers users to efficiently monitor and manage multiple locations with ease and precision through different dashboards.
To explore this feature early, please contact our support team acsupport@getgenea.com
Card Field Enhancements For Enterprise Portals
📅 4th April 2024
We have released an improvement to our card field! Global admins now have the option to enable manual card selection for our Mercury portals. For integrations like Schindler destination dispatch and Assa Abloy IP locks that require card format along with card number, customers using these integrations should first activate the flag and then select the card format along with the card number.
Key Features:
Manual Card Selection: Global admins can now manually select card formats along with card numbers, empowering them to tailor card management for specific integrations and requirements.
Automated Calculation Handling: Managing access cards for multiple locations or tenants is now more straightforward. Previously, administrators had to manually perform mathematical calculations to adjust card numbers with the cards formats that use offsets. With this enhancement, Genea now handles these calculations automatically when a card format requires recalculating the card number. This streamlines the process and reduces the burden on administrators.
Enhanced Search and Logging: Searching for cards using the printed base card number is now simpler, as Genea automatically includes information about the format and facility code (FC) in all relevant logs.
Optional Functionality:
The selection of card format is entirely optional and will not affect any running functions.
The field will also be optional in the public API.
Now, Find The Quick Report Button Directly On The Access Groups Page!
📅 3rd April 2024
The Access Groups Quick Reporting feature is now live in Genea Security.
Key Features:
Instant Access to Reports: Users can now generate, email, and schedule reports for Access Groups without leaving the page, thanks to the "Reports" dropdown menu.
Enhanced User Experience: This feature simplifies the reporting process, making it more convenient and time-efficient for our users.
Seamless Integration: Access Groups Quick Reporting is designed to integrate flawlessly with the existing Quick Reporting features, maintaining the simplicity and efficiency of the system.
March 2024
Schindler Destination Dispatch Integration Enhancements
📅 28th March 2024
We're have released some significant enhancements to our Schindler port integration, aimed at providing greater flexibility, efficiency, and compatibility.
Key Features:
Expanded Card Format Support: Previously limited to 26-bit formats, our integration now supports syncing any card format into the Schindler system as hex data. This expansion enables authorized cards of any format to seamlessly gain access, enhancing convenience and accessibility.
Optimized Database Syncing Logic: We've refined our database syncing logic specifically for the Schindler system. Now, only users from locations where the Schindler port is enabled, and those with Schindler profiles or a designated home floor, will be synchronized from Genea to Schindler. This optimization significantly reduces database load on the Schindler side and enhances performance between the two systems.
Improved User Name Syncing: We've enhanced the logic for syncing user names into the Schindler system by parsing them into first names and last names. This refinement ensures accurate representation of user identities within the Schindler environment, improving overall user experience.
Certification with Schindler: Additionally, we're pleased to announce that our solution has been certified with Schindler for the Port integration, ensuring compatibility and reliability for our users.
Custom Dashboard (Limited Release)
📅 21st March 2024
We're excited to introduce Custom Dashboards, offering users unparalleled control and monitoring capabilities over their access control systems. With this feature, users can create personalized dashboards by effortlessly adding and removing widgets tailored to their specific needs.
This feature is available in Global Overview only.
Key Features:
Global Overview: Gain comprehensive insights into your access control system with centralized monitoring and administration.
Widget Gallery: Access to diverse range of widgets including Surveillance, Emergency, Device Health, User Management and more, to cater user specific needs.
Personalization: Customize the dashboard by adding and removing widgets to align with user preferences..
Feature Flagging: Easily switch between the Custom Dashboard and Classic Dashboard as needed.
Important Note: To explore this feature early, please contact our support team at acsupport@getgenea.com.
Meraki Vision Portal Integration
📅 21st March 2024
With the Meraki Vision Portal Integration, you gain the capability to view live video feeds and playback recordings directly within the Meraki Vision Portal. This feature offers an alternative to the traditional Meraki Dashboard, providing users with the choice to select the platform that best suits their needs.
Why it Matters:
Enhanced Flexibility: Customers can now choose between the Meraki Dashboard or Meraki Vision Portal for video surveillance management, catering to diverse user preferences and operational requirements.
Streamlined Operations: Direct access to live feeds and video playback within the Meraki Vision Portal simplifies the process, making surveillance management more efficient.
This release represents a significant milestone in our journey to provide comprehensive and flexible solutions that meet the evolving needs of our customers. The Meraki Vision Portal Integration is a testament to our commitment to innovation and excellence in service.
Milestone XProtect Deeper Integration
📅 20th March 2024
Our platform now incorporates a significant enhancement, granting our customers unprecedented access and management of their video surveillance operations directly from our portal.
Key Features:
Live Feed Access: Customers can now view live feeds from Milestone XProtect cameras without leaving our portal.
Effortless Video Playback: Reviewing video footage is simpler than ever, with direct playback capabilities within our platform.
Seamless User Experience: This integration is designed to fit naturally within the existing framework of Genea Security, ensuring a smooth and intuitive user experience.
This release marks a major milestone in our commitment to providing value-added features that meet the evolving needs of our customers. The ability to directly view live feeds and playback video within our portal not only enhances efficiency but also strengthens security operations for our users.
Home Location Field In User Profile
📅 18th March 2024
We've introduced Home Location field in User Profile, that provides the insight into user's location and enhances workplace optimization. With Home Location, Users can effortlessly add or modify their primary location through their User Profile settings. The Audit logs capture any updates in the Home Location ensuring transparency in User Profile.
February 2024
Visitor Type Usage Restriction
📅 28th February 2024
We're excited to announce the introduction of Visitor Type restrictions for system administrators, offering greater control over access management for various scenarios.
Key Features:
Enforced Restrictions: System administrators can now enforce restrictions at the Visitor Type level. Upon configuration, only users assigned specific Custom Roles or Access Groups will have the privilege to create invitations as hosts for selected Visitor Types.
Access Control: Users not assigned to specified Custom Roles or Access Groups will be unable to view or use the Visitor Type in their invitation modal, ensuring secure access management.
Flexible Configuration: In scenarios where the feature is disabled, or configuration values are not provided, access will be restricted for all hosts by default. Visitor Types can be designated solely for the Walk-in category if enabled in the respective configuration.
Effective Management: This enhancement enables administrators to effectively manage usage restrictions, catering to scenarios ranging from exclusive web app usage to exclusive Walk-in or Self-Check-in situations.
Availability: The Custom Access for Visitor Types is available to both Enterprise and CRE customers. For CRE - Building Sync Users, hosts must have access to Visitor Types through both the Building and Tenant portals to use Visitor Types in the Visitor Invitation, along with existing permissions.
Empower your administrators with enhanced control over access management with Visitor Type restrictions. Experience streamlined usage management tailored to your specific needs.
Authority-Driven I/O Rule Activation
📅 21st February 2024
We're have released an enhanced Mercury hardware feature designed to empower administrators with precise control over access and actions within the system. This feature allows administrators to assign authority levels to specific rules, ensuring that only authorized personnel can trigger designated actions.
By implementing this feature, organizations can enhance security measures and streamline operational workflows. For example, users with a specified authority level will have the capability to trigger corresponding events, such as arming and disarming an intrusion system via I/O rules.
Futuristic Walk-In Invites And Notification Improvements
📅 12th February 2024
We're excited to announce a significant enhancement to our Visitor Management system, focused on ensuring consistency and efficiency across various invitation mechanisms.
Key Features:
Support for Futuristic Walk-in Invites:
Previously available solely within the Group Invitation function, Futuristic Walk-in invites are now supported within the Single Invite feature.
With this update, Futuristic Walk-in invitations generated with an email address value will be categorized as "Invited," while those without an email address will fall under the "Registered" category.
The conditions for the email input field remain unchanged and are based on the Visitor Type settings.
Extended Notification Support for Walk-in Visitors:
We've extended support for Visitor Invitation notification emails and Visitor Arrived notification emails to hosts for Walk-in visitors.
This enhancement streamlines the check-in process for guests arriving without prior invitations and maintains consistency in email notifications to hosts, even for Walk-in invitations.
Experience Seamless Visitor Management: With these enhancements, we're committed to providing a seamless and consistent experience across all invitation mechanisms, ensuring efficient check-in processes and improved communication between hosts and visitors.
Arrival Frequency Report
📅 9th February 2024
We're thrilled to announce the launch of our new Arrival Frequency Report feature on Genea Security! This release represents a significant enhancement to our product, empowering customers with detailed insights into weekly office attendance and facilitating better workspace management decisions.
Purpose of the Feature:
In today's dynamic work environment, understanding employee office attendance patterns is essential for effective workspace management, resource allocation, and planning. The Arrival Frequency Report provides a weekly snapshot of office attendance, enabling our customers to make informed, data-driven decisions.
What This Means for Our Customers:
Enhanced Visibility: Weekly insights into employee attendance patterns provide a deeper understanding of office dynamics.
Informed Decision-Making: Data-driven support for workspace planning, resource management, and implementation of hybrid work strategies.
User-Friendly Access: The report is easily accessible within the Genea Security platform, ensuring a seamless user experience for our customers.
January 2024
Quick Reporting Feature
📅 23rd January 2024
Now users can conveniently access the Quick Reporting feature directly on the controller, interface panel, and door lists page within Genea platform. This innovative addition is set to revolutionize the way our users interact with Genea Security.
Key Highlights:
Effortless Reporting: Generate, email, and schedule reports seamlessly from the same page.
User-Centric Design: The "Reports" dropdown menu integration offers a streamlined, intuitive reporting process.
Boosted Productivity: This feature reduces the steps and time needed for reporting tasks, enhancing overall efficiency.
Impact of Quick Reporting:
We believe Quick Reporting will significantly elevate user experience, offering a more cohesive and efficient way to handle reporting tasks within Genea Security. This release is a direct reflection of our commitment to user-centric innovation and continual product improvement.
Support Of Honeywell Hardware In Genea
📅 17th January 2024
Genea now has the ability to communicate with Honeywell hardware and its interface panels. Our support extends to all Honeywell panels equivalent to Mercury LP and EP series, covering Honeywell Pro-Watch 6000 and 7000 series, as well as Win-Pak PRO4200 and PRO3000 series.
Transact Campus Integration
📅 11th January 2024
We're thrilled to announce the integration of Transact Campus's solutions into our platform, offering a significant enhancement for universities. This integration streamlines the management of the Genea system by automating the enrolment and removal process for students, staff, and other campus members. It also facilitates the seamless assignment of physical access, further simplifying campus operations and improving the overall campus experience. Transact | One Connected Experience (transactcampus.com)
REX On Schedule And Double Card Swipe
📅 5th January 2024
1. REX on schedule : You'll now have the ability to set specific schedules for the REX to deactivate. This feature is particularly useful for scenarios like post-office hours, allowing you to deactivate REX entry outside of these hours.
2. Double Card Swipe Functionality : A double swipe option can be enabled for a designated reader. Subsequently, you can establish IO rules to determine the response to a double card swipe. For instance, you might set it up so that a door locks down when a card is swiped twice on the specific reader.