Prerequisites Before Adding to Genea
Before you add Allegion Schlage Locks to the Genea platform, the following tools, applications, and setup procedures must be completed:
Required Tools and Applications
1. For Engage Gateway / NDE / LE Locks
Mobile Application: Allegion ENGAGE Mobile App
Platform: Android only
Purpose: Commission and configure Engage Gateway, NDE, and LE Locks
Download: Allegion ENGAGE – Google Play Store
2. For PIM400 & AD400 Locks
Applications:
Schlage Utility Software (SUS)
Allegion ENGAGE Mobile App (optional)
Download : SUS App
Hardware:
SUS-A Cable: Required to configure AD400 locks. Shipped separately from the lock.
Power Requirement:
Ensure 4.0V or higher battery level for USB communication with SUS/HHD. Lower voltage prevents successful connection.
3. For AD300 Locks
Tools: SUS Mobile App and SUS-A Cable
Reference: Schlage AD-300/301 Networked Lock User Guide
Mercury Controller Configuration
Firmware: Ensure Mercury controller firmware supports RS-485 integration for PIM400.
Minimum controller firmware versions
Controller Model Number | AD Series Locks | NDE Series Locks | LE Series Locks |
EP2500 | 1.11.5 | 1.21.1 | 1.23.6 |
EP1501 | 1.18.5 | 1.21.1 | 1.23.6 |
EP1502 | 1.25.6 | 1.25.6 | 1.25.6 |
EP4502 | 1.25.6 | 1.25.6 | 1.25.6 |
LP Series | 1.26.4 | 1.26.4 | 1.26.4 |
MP Controller Setting: Set "Reply Time" to 150 in the port configuration as per HID requirements.
Installation & Setup Instructions
Engage Gateway + NDE/LE Locks
Use the Allegion ENGAGE Mobile App to configure Engage Gateway and NDE/LE locks.
Wiring Instructions: Refer to Schlage ENGAGE Gateway User Guide.
Enroll Engage Gateway in RSI Mode:
Add Gateway in Genea:
Ensure the RS-485 address matches the configuration in the ENGAGE app.
Link NDE Lock to Gateway:
ENGAGE Gateway Suggested Ranges
Gateway 0 | door low = 0 | door high = 9 |
Gateway 1 | door low = 10 | door high = 19 |
Gateway 2 | door low = 20 | door high = 29 |
Gateway 3 | door low = 30 | door high = 39 |
Gateway 4 | door low = 40 | door high = 49 |
Gateway 5 | door low = 50 | door high = 59 |
Gateway 6 | door low = 60 | door high = 63 |
PIM400 + AD400 Setup
Download and install SUS Mobile App:
Connect SUS-A Cable to configure the AD400 lock.
Linking Process : Schlage AD-400 + PIM400-485 Linking Process
Reference Guide : SUS for Android – User Guide (See Page 20)
PIM | EP/LP 2500 | EP/LP 1501 |
RA- and TA- | TR+ | TB2-4 (TR+/CLK) |
TB+ and RB+ | TR- | TB2-5 (TR-/DAT) |
PIM400 Suggested Ranges
PIM 0 | low door = 0 | high door = 15 |
PIM 1 | low door = 16 | high door = 31 |
PIM2 | low door = 32 | high door = 47 |
PIM 3 | low door = 48 | high door = 63 |
PIM 4 | low door = 64 | high door = 79 |
PIM 5 | low door = 80 | high door = 95 |
PIM 6 | low door = 96 | high door = 111 |
PIM 7 | low door = 112 | high door = 127 |
📌 When configuring a door in the SUS app, assign the door number based on the PIM it is connected to. The address must fall within the low door and high door range defined for that PIM port and must be unique.
If two doors on the same PIM port are assigned the same address, they will not function correctly.
AD300 Setup
Use SUS mobile and SUS-A cable.
Wiring and setup details.
Mercury Controller | AD 300 Terminal |
TR+ | TDA- |
TR- | TDB+ |
GND | GND |
Important Configuration Notes
The maximum number of supported PIMs should be verified based on your controller model.
Mobile Key Compatibility
HID Mobile Keys and Apple Wallet
Compatibility depends on lock manufacturing date.
Config cards:
Older: R7 / R8
Newer: OSE Gen3 Configuration Card
Reference Document: Mobile Key Configuration Documentation
For any setup issues, please contact Genea Support.