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Genea Access Control System Integration with Tyco Cloud Video Management System
Genea Access Control System Integration with Tyco Cloud Video Management System

Learn how to integrate your Genea Access Control System with Tyco Cloud Video Management System

Ankita Chakraborty avatar
Written by Ankita Chakraborty
Updated over a week ago

Access Control is the most widely used solution across corporates to restrict unauthorized access for outsiders. However, despite having installed high-end access control systems, it is often encountered that there is a security breach. Therefore, an integrated security system is required. For example, there are instances wherein an authorized person swipes for access, and an unauthorized person walks alongside him to enter the premises without proving his identity. In yet another scenario, people often forget to shut the doors after them, leaving the entire building vulnerable to outsiders. In absence of a system to provide visual evidence, it is impossible to identify the culprit even after the breach. Genea ACS integration with Tyco VMS, ensures foolproof security of your organization, preventing unauthorized access. Features as part of these integrations include:

  • Correlate Video with Access Control Events - Administrators can correlate their video feed with events and activities from our access control systems (investigating door access grants, door access deny events, a door held or door forced open events).

  • Mapping doors and cameras together having a one-click view to video

  • View live video feed

Setting Up Your Genea ACS + Tyco Cloud VMS Integration

1) Navigate to the 'Integrations' tab in your admin dashboard.

2) Go to 'Video Management Systems' integrations, and click 'Install' under the Tyco integration.

3) Enter your Tyco account details. Select your region and click "Install".

Note: The account entered while setting up the integration should be an active account on Tyco cloud server and the user roles should be one of the below:

  • Administrator

  • View Only

  • Enterprise

An account with user role "Live Only" or "Billing Administrator" cannot be used for integration as permission for viewing the historic videos are not enough for these roles.

4) Map your cameras to your doors. In order to get instant access to the right video feed at the right time, the application needs to know which cameras are monitoring which doors.

To map your cameras to your doors, click the '+ New' button.

Select which Tyco camera to be mapped to which door from the dropdowns. Once the camera is mapped to the corresponding door, save the mapping.

You can now see the saved entry in the door-camera mapped list.

Tyco Settings


This setting enables you to customize the offset time for the camera link in order to sync the access event and camera times.

The internal clock of cameras may drift from the true time and vary from room to room. And access events being critical, it is necessary that we display the exact video clips against a particular access event in the activity log. To ensure the correct video clips are displayed along with access events, this setting can be used.

You may set your system to capture video of an event up to 10 seconds before, or up to 10 seconds after the camera time stamp. To set, move the slider next to the 'Camera Link Offset (seconds)' to the desired number of seconds.


This setting allows you to sync the name of the cameras from the Tyco Video Management Server. When you change the name of the camera on the Tyco server, it doesn't get reflected on the access control application by itself, it is needed to sync the cameras whenever any change is done on the Tyco side.

Congratulations! You're now ready to start monitoring your access logs with Tyco cameras!

Now that your system is linked, you’ll have the ability to view any access event or notification. In your application activity log, you’ll see a new column titled 'Cameras'.

Clicking on the camera link will open the surveillance footage for that event in the video player.

Note: The archive video clips linked with access events are fetched in the application from the Tyco cloud drive. Based on your subscription plan and corresponding storage retention period on the Tyco cloud, up to 5 years of video can be available from cold storage archiving.

If you try to access a camera link from the application that is older than the retention period, then no video clip will be fetched from the cloud and a black screen will appear for the particular camera link.

For eg.: if the storage retention period of a camera on Tyco cloud is 7 days, then video clips for that camera will be available in application with the events that occurred within the last 7 days. Beyond that, if you try to access any video link, then it will display a black screen in the player due to the unavailability of video from the cloud.

Video Player Features

The video player is useful in playing the recordings of the camera; for example, to track door events by instantly rewatching the segments of CCTV video for analytical purposes.

The Video Player is designed with a number of useful features that will allow you to inspect the video footage with ease.

If you have any questions about this integration or have any feature requests, please reach out to

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