The Genea Access Control System integrates seamlessly with the TK Destination Dispatch Elevator System, providing comprehensive support for key elevator functionalities such as front door access, public floor options, internal and external readers, and more. This integration ensures a smooth and efficient user experience, especially when paired with compatible controllers.
Supported Controllers:
The following controllers are currently supported with the TK Destination Dispatch System:
LP-4502
EP-4502
This integration is optimized to deliver reliable performance and streamlined elevator operations using Genea’s platform.
Setting Up Your Genea ACS + TK destination dispatch system
1) Navigate to the 'Integrations' tab in your global dashboard.
2) Go to the 'Elevator' Integrations section and click 'Install' under TKE to begin the setup.
3) Click the +Add button to include the locations where you want to activate the TKE integration. Select the desired Locations, then click Save to apply the settings.
Designate the controller for TKE integration
To add a controller in Genea for TK destination dispatch integration, follow the below steps:
1) From your Genea admin dashboard, go to Hardware. Under the Controllers section, click + Add.
Enter the controller’s name and an optional description. Then, select the controller model from the dropdown list.
Service Types:
Normal: Select this if the controller is used solely for standard access control and is not integrated with TK Destination Dispatch.
TKE Primary: The primary controller communicates directly with the TK DDS and can manage up to 128 floors. Only one primary controller is allowed per network. If more than 128 floors are needed, secondary controllers must be added.
TKE Secondary: A secondary controller is used to extend elevator floor control. It is set to the "Elevator - Secondary" service type and works with the primary controller to manage additional floors or reader inputs within the elevator system.
Note:
When the Service Type is set to "Normal", the controller supports only standard access control readers.
When set to "DD Specific", the controller can support both Destination Dispatch (DD) integration and regular access control readers, allowing for more flexible configurations.
Setting Up TK DD Integration in Genea
Configuration Steps:
Adding Elevator Groups
Elevator Groups : Buildings can be segmented into elevator groups based on specific configuration needs. Elevator groups act as logical entities for most DD setups, helping organize elevator cabs and manage public flow at the cab level.
Once TK DD integration is enabled, navigate to Location View > Elevators.
A default elevator group will be available. You can either edit this group or create a new one.
To create a new elevator group:
Click the + Add button.
Select Destination Dispatch as the elevator system.
Enter a name and optional description.
If the group will control cabs with both front and rear-side landings, toggle ON Control Rear and Front Side.
Select 'TK Elevator' as the Manufacturer.
Click Save and Close.
Adding Floors to an Elevator GroupFloor : A floor is a specific level within a building where an elevator can stop and open its doors. It serves as an access point for passengers. A single physical floor may have front and/or rear openings, depending on the elevator's door configuration.
Navigate to the Floors tab.
Click + Add to create a new floor.
Enter the floor name and an optional description.
Add the Floor Marking, which identifies the floor number.
For example, basement levels might be named Lower Basement and Upper Basement with floor markings -2 and -1, respectively.
Select the Control Sides.
If cab control is needed for both the front and rear sides, choose Rear and Front.
Defining Public Floor Access
You may want to allow unrestricted access to certain floors—such as lobbies, reception areas, parking levels, or cafeterias. In Genea, these can be configured as Public Floors.
To designate a floor as a Public Floor:Toggle the Public Floor switch.
Select a schedule that specifies when the floor should be freely accessible.
Once configured, Public Floors do not require an access card to dispatch elevator cabs from the associated elevator group.
Adding Cabs to an Elevator Group
Cabs are the individual compartments within an elevator system that transport people or goods between floors. Each cab includes doors, control buttons, and safety mechanisms to ensure reliable and secure operation.
To add a cab to an elevator group:
Go to the Elevator Group page and select the Cabs tab.
Click + Add.
Enter the Name and Description for the cab.
Specify the Cab Number — this uniquely identifies the cab within the group (e.g., Cab 1, Cab 2).
(Optional) Add any Notes related to the cab.
Click Save to complete the setup.
Adding kiosks for TK Destination Dispatch System
Elevator kiosks are digital or touchscreen panels typically installed in building lobbies or elevator bays. They allow users to select their destination floor before entering the elevator, helping to optimize elevator dispatch by assigning a specific cab based on the selected floor.
Go to the Kiosk tab, click +Add, enter a name and optional description, then click Save to create the kiosk.
After adding the kiosk, click "Attach Reader" to link the required readers.
If the kiosk is a turnstile type, enable the Turnstile switch.
Then, choose the Kiosk Panel Type — Internal or External:
Internal: Reader is built into the kiosk for direct user authentication.
External: Reader is installed externally for user interaction outside the kiosk.
Fill in the remaining details and click Save to complete the setup.
External Group ID: Within TKE, an elevator ID signifies a collection of elevators strategically managed as a cohesive unit in a building's vertical transportation system. This arrangement aims to enhance elevator movement and efficiency by tailoring it to the distinct requirements and destinations of passengers. This information is accessible through the TK elevator application.
Kiosk ID: The Kiosk ID serves as a distinctive identifier assigned to an individual self-service kiosk situated on a specific floor within an allocated elevator group. This data is retrievable through the TK elevator application.
Sleep Mode: In Sleep Mode, the kiosk is set to a low-power state. The Kiosk exhibits a Sleep Mode screen until activated by a user swiping a card. Upon card swipe, the access control reads the card, and if access is granted, the kiosk wakes up.
For additional information, kindly reach out to Genea support at acsupport@getgenea.com.
Now that the TK Kiosk setup is done, go forward and create the public floor access.
Understanding Public Floor Access
Public Floor Access allows certain elevator floors within a group to be freely accessible based on a defined schedule. When configured and linked to a kiosk, the kiosk will grant access to these designated floors during the scheduled time period—no access card required.
To configure Public Floor Access:
Enter the Name and Description, select the appropriate Floor(s), assign a Schedule, and click Save to apply the settings.
After saving the public floor access, navigate to the Kiosk tab and assign it to the desired kiosk as needed.
Please note: If you don't need to assign specific public floors to individual cabs, you can use the default public floor access, which will apply the same set of public floors to all kiosks.
Defining Floor Access for Elevator Groups
Floor access allows you to map assigned elevator floors within a group to their designated schedules.
To create a new floor access policy:
Navigate to Access > Policies > Floor Access and click + Add.
Enter a Name and Description for the policy.
Select the appropriate Elevator Group.
Choose the Floors and define the Schedule for when the card should have access to these floors.
Click Save to apply the changes.
Mapping Elevator Cabs with Floor Access in Access Groups
Go to Access Policies > Access Groups.
Select the Access Group to which you want to assign elevator cab permissions.
Navigate to the Elevator Access tab.
Choose the desired Cab and map the corresponding Floor Access policy.
Click Save to apply the changes.
If you have any questions about this feature or need assistance with migrating to the new elevator version, please contact acsupport@getgenea.com.