This feature allows administrators to assign a default home floor for employees who regularly access the same floor. Once configured, this floor is automatically applied to all new users during account creation, eliminating the need to manually select a home floor for each user.
Admins still have the flexibility to change the home floor for individual users if required. By setting a default, the chances of errors or missed assignments are minimized, ensuring employees can smoothly access their designated floors without encountering issues at turnstiles or elevators.
This feature streamlines user setup, maintains consistency across the tenant’s user base, and improves overall access management.
How to Set Up a Default Home Floor for a Tenant?
Building Portal
1.On the building portal, go to Tenants and select the desired Tenant.
2.Assign the Home Floor:
In the Tenant Home Floor section, click Edit to assign the designated floor for users.
Click Save to confirm the change.
Please note that a building can define which floors a tenant occupies, and the default home floor can only be selected from this list of allowed floors.
To set up the mapping between a tenant and their allowed floors, building admins should contact Genea Support, as this configuration is managed on the Genea system side.
Once the configuration is complete, the UI will display only the floors included in the allowed list.
3. Now, when creating a user from the building portal, the User Creation form will automatically populate the default home floor configured for the selected tenant.
The building admin can either keep the pre-filled default home floor and create the user account, or update the home floor to a different allowed floor before saving. The value saved will be assigned as the user’s home floor.
Tenant Portal
Users can also be created from the Tenant Portal. Tenant admins will see the default home floor automatically populated in the user creation form, and they can change it if needed. Tenant admins can select any other floor from the tenant’s allowed list to assign as the home floor for the user.
Once saved, tenant admins can view the assigned home floor details on the User Profile page.
The home floor information will also be included in the User Report from the building portal. Additionally, the home floor field is available in public APIs and webhook payloads, allowing third-party systems to stay updated with the latest user configurations.
You can also download a user report from the Building Portal that includes the assigned home floor for all tenant users. To do this, navigate to Reports > User Reports > Download, or export the report directly from the Users page.
If you have any questions about this feature or have any other requests, please reach out to acsupport@getgenea.com.