When a visit is created by the host, it gets listed under "Invitations" of your Genea application dashboard. From the web app or mobile app, you can check the change in the statuses of the visit depending on the actions taken on the invite.

  • Anyone with a user or user manager roles can access the list of invitations created by themselves on their dashboard.
  • If you’re a Genea admin or sub-admin, you will have access to your own visitor invitation list as well as all visitors invited from the location.
  • For a building-sync enabled Genea system, the building admins can access the list of invitations created by themselves as well as by their tenants on the dashboard. Tenant admins can have access to the list of invitations created by themselves on their dashboard.

From the time a visit invite is created until the visit is checked-out, there are different stages of the visit status. Visit status transition takes place as the below sequence:

Invitation dashboard in Genea Web App:

Admins and sub-admins can access the Invitations dashboard from the Genea web app. To view the dashboard:

Navigate to "Visitors" under Visitor Management from your admin dashboard. Make sure you are at the "Invitations" tab. This tab lists the invites created by hosts for their visitors.

Understanding the dashboard:

Invitation dashboard in Genea Mobile App:

The invitation dashboard is available in Genea mobile app as well.

Navigate to "Visitors > Invitations" in the mobile app to view the list of invites.

If you have any questions about this feature or have any other requests, please reach out to acsupport@getgenea.com.

Did this answer your question?