Genea

Paige Horn

Stephen Horning

Lindsey Lewis

Learn how to use the Genea Overtime HVAC service

Overtime HVAC

This guide will show you how to run an HVAC bill cycle in V4 and how to send the statements to the Property Managers.

How to Run a HVAC Bill Cycle (V4)

How can I manage and troubleshoot invoice history and totals in Genea?

For Genea Admins

Learn how to download and login as property manager, tenant manager or tenant inside the Genea Overtime HVAC App

How to download and login the Genea Overtime HVAC App?

As property manager or tenant manager you can now add or manage users using Genea Overtime HVAC Mobile App

How to add or manage users using Overtime HVAC Mobile app?

This article describes how you can add and manage users for Genea.

Managing Users: Adding, Removing, and Resending Invitations

This guide will provide an overview of the various roles available for user assignment within Genea's On Demand HVAC Portal.

Managing Users in the OD HVAC Portal

Creating an Overtime HVAC request from a desktop

This guide will walk you through how to submit a HVAC request.

How to Submit an HVAC Request in the Portal

Eric Yokote

For All Users

Approving Invoice Statements

Learn how you can request a special change to any invoice

Requesting Changes to Invoice Statements

Getting started with Overtime HVAC in the Genea Portal

Intro to Overtime HVAC Dashboard

For Property Managers

How do I access Genea Overtime HVAC service?

This article helps you understand how you can use the mobile app to create, review and cancel Overtime HVAC request

Creating an Overtime HVAC Request via a Mobile app

Genea Developer

For Tenants

www.getgenea.com

Find answers and get help from Intercom Support and Community Experts

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