Genea Submeter Billing statements consist of 3 types of "pages:

Below is an example of a fictional building managed by "ACME Management". This fictional building has 6 fictional tenants and a total of 10 meters.

Building Summary

There is generally only 1 Building Summary page in each property invoice pack, and it is accessible to Property Managers only.

This is a brief summary that lists the tenant roster, number of billed meters for each tenant and a statement total for each tenant. Additionally, Property Teams have access to a simple revenue trend for the trailing 12 months.

Tenant Summary

This page provides a summarized view of the consumption and charges for each tenant at the property. A statement pack will contain one Tenant Summary page per tenant. Also note that the Tenant Summary page can contain multiple meters.

Meter Detail

This page provides a detailed insight into the billing statement, at the meter level. Below, we explain some of the important highlights of the Meter Detail page of the metering statement:

  1. Invoice Number: A unique invoice number for accounting system tracking. Invoice number is assigned at the Tenant level, and is also available on the Tenant summary page. All meter detail pages for a given tenant in a given invoice period will carry the same invoice number

  2. Asset tag: This is applicable only to non-networked meters. Asset tag is a unique Genea tracking code, that corresponds to a sticker physically placed on the meter.

  3. Meter Reading Details: This section provides the meter read details. Note that some meters have the ability to read multiple values, or "Measurements"; for example: kWh, kW, Amps, Voltage, etc. There are two types of measurements that can appear in the meter reading details section:

    1. Consumption measurements (such as gallons, kWh, cubic feet, BTUs etc.) - Meter read value and date are displayed for both current and "previous" read. Previous, in this case, means the last read of the previous billing cycle. Subtracting Current - Previous results in total consumption for the billing period.

    2. Demand measurements (such as kW, V, etc.) - only "current" read value and date-time stamp is displayed.

  4. Billing Details - Allowances in Units of Measure: Subtracted from the total consumption before applying the rate

  5. Billing Details - Itemized billing explanation: This section provides details for all rates and surcharges applied to the usage

  6. Billing Details - Allowances in Dollar Amounts: Subtracted from the total charge after rate is applied to consumption

  7. Subtotal: Lists additional charges such as Tax, Meter reading fees, service fees, etc.

  8. Trend Chart: Simple insight into the usage over the course of 12 trailing months

  9. Consumption Comparison Chart: Compares the current billing period against the previous billing period, and against the same billing period of the previous year. The values are expressed in average units of measure per day.

The invoice pack delivered to the Property team in our example above would be as follows:

  • 1 Page: Building Summary

  • Total of 6 Tenant Summary pages, one for each tenant

  • Total of 10 Meter Detail pages, one for each meter

For any questions regarding your statements, feel free to reach out to our 24/7 support staff via live chat or at support@getgenea.com

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