Genea

Ankita Chakraborty

Genea Developer

Lindsey Lewis

Learn how to scan and upload your meter reads and how to commission a meter at your buildings.

Submeter Billing 

A quick guide to reading the Genea Submeter Billing metering statements

How to Read Metering Statements

How to Access Tenant Metering Statements

Getting started with Submeter Billing in the Genea Portal

Intro to Submeter Billing Dashboard

Approving Invoice Statements

Requesting Changes to Invoice Statements

Where can I see my meter reads?

Updated policy for metering statement revisions & back billing requests.

Pricing Policy for Back Billing & Statement Revisions

The Utility Bill Upload feature makes it easy to upload, review, and track utility bills directly from the Invoicing page.

Utility Bill Upload

This article outlines how to set up Genea's Submeter Billing App.

Getting started with Genea's Submeter Billing Mobile App

For Property Managers

How to get notified when there are pending meter read uploads on your mobile device

Meter Read Upload Notifications

Sunsetting Legacy API

Step-by-step instructions for the Genea Submeter Billing mobile app

How do I check my app version

How do I download Genea Submeter Billing Mobile app?

Quick and easy way to "activate" a meter and start reading with the Genea Submeter Billing mobile app

How to commission a meter?

A quick guide to reading your meters with the Genea Submeter Billing mobile app

How to read a meter?

Mobile Device & OS Requirements

Genea Submeter Billing App FAQ

For Meter Readers

www.getgenea.com

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.