Genea

Ankita Chakraborty

Genea Developer

Lindsey Lewis

Learn how to scan and upload your meter reads and how to commission a meter at your buildings.

Submeter Billing 

A quick guide to reading the Genea Submeter Billing metering statements

How to Read Metering Statements

How to Access Tenant Metering Statements

Getting started with Submeter Billing in the Genea Portal

Intro to Submeter Billing Dashboard

Approving Invoice Statements

Requesting Changes to Invoice Statements

Where can I see my meter reads?

Updated policy for metering statement revisions & back billing requests.

Pricing Policy for Back Billing & Statement Revisions

The Utility Bill Upload feature makes it easy to upload, review, and track utility bills directly from the Invoicing page.

Utility Bill Upload

This article outlines how to set up Genea's Submeter Billing App.

Getting started with Genea's Submeter Billing Mobile App

This article describes how you can add and manage users for Genea. As a Property Manager or Tenant Manager, you can manage user access through the Users menu. This includes…

Managing Users: Adding, Removing, and Resending Invitations

For Property Managers

How to manage tenant and user records in Genea?

Stephen Horning

For Tenants

How to get notified when there are pending meter read uploads on your mobile device

Meter Read Upload Notifications

Sunsetting Legacy API

Step-by-step instructions for the Genea Submeter Billing mobile app

How do I check my app version

How do I download Genea Submeter Billing Mobile app?

Quick and easy way to "activate" a meter and start reading with the Genea Submeter Billing mobile app

How to commission a meter?

A quick guide to reading your meters with the Genea Submeter Billing mobile app

How to read a meter?

Mobile Device & OS Requirements

Genea Submeter Billing App FAQ

For Meter Readers

www.getgenea.com

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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