The Genea Mobile Access app is compatible with most iPhone models, though performance and reliability may differ depending upon the type of model you use. Below is a list of iPhone devices and their compatibility with the Genea Mobile Access app.

Per HID, devices are marked as compatible on a reliability scale where high reliability indicates that customers experience high success rate in app performance. Less common mobile devices may not be listed, although compatible. Due to the vast number of devices, their countless subversions, country-specific settings, and network operator-specific settings, we cannot test all available variations.

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Genea Mobile Access App: iPhone User Guide

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If you have any questions about the Genea Mobile Access app, please reach out to the Genea Customer Success Team via live chat in your app, or email us at

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