Skip to main content
All CollectionsAccess ControlFor Users
Is the Genea Mobile Access app compatible with my iPhone?
Is the Genea Mobile Access app compatible with my iPhone?

See if the Genea Mobile Access app is compatible with your specific type of Apple mobile device.

Michael Maxsenti avatar
Written by Michael Maxsenti
Updated over a week ago

The Genea Mobile Access app has been designed to work seamlessly with most models of iPhones. However, it's essential to understand that the app's performance and reliability can vary depending on your specific iPhone model. Here's a breakdown of various iPhone devices and how they interact with the Genea Mobile Access app:

HID, the company behind the app, categorizes device compatibility based on a reliability scale. Devices with a high-reliability rating indicate that users generally experience a high success rate in terms of app performance. It's worth noting that some less common mobile devices might indeed be compatible with the app, even if they are not explicitly mentioned in the compatibility list.

Due to the sheer number of iPhone models available, each with numerous subversions, regional settings, and carrier-specific configurations, it's practically impossible to test the app on every conceivable variation. This is why the compatibility list might not include every single device.

For more information about the compatibility of the Genea Mobile Access app with your specific iPhone model, please follow the link provided. It's a valuable resource for understanding how well the app will function on your particular device.

Related Articles:

If you have any questions about the Genea Mobile Access app, please reach out to the Genea Customer Success Team via live chat in your app, or email us at

Did this answer your question?