BULK UPLOAD
At this time, we do not have a bulk upload/deletion feature available through the user interface. However, Genea allows users to upload certain data in bulk using a CSV file for specific operations, such as user onboarding. All other bulk upload requests are completed on the backend by Genea's software engineering team.
There are several data uploads and deletions that Genea can assist with to alleviate some of the workload on your end, but we require some information first. Below is a list of uploads and deletions that we can perform.
Note: The following data will be required in CSV format to execute any bulk request: For additional guidance on preparing your CSV file, refer to the Genea Help Center article: Requesting Bulk Uploads / Deletions.
USERS BULK UPLOAD or DELETION
User's full name
User's email (not mandatory unless mobile credentials are required)
Access group name
KEYCARDS BULK UPLOAD or DELETION
User's name
User's email
Respective card numbers
MOBILE KEY BULK UPLOAD or DELETION
User's name
User's email
Site Location
NEW EMAIL BULK UPLOAD
User's full name
User's existing email address
User's new email address
ACCESS GROUP BULK UPLOAD / CHANGE or DELETION
User's full name
User's email
Access group name
LOCATION BULK UPLOAD / CHANGE or DELETION
User's full name
User's email
Site Location
Once the required information has been gathered, please email the CSV file to acsupport@getgenea.com . For more detailed instructions and examples of CSV file formats, visit the Genea Help Center or consult your system administrator.